APT-TECH Remote Support
Rapid Response contact details
Phone: +61 8 8464 0429
Email: support@apt-tech.com.au
Support hours: 24hrs x 7 days
Phone: +61 8 8464 0429
Email: support@apt-tech.com.au
Support hours: 24hrs x 7 days
IT Support
By making APT-TECH your internal support department, we'll be responsible for the day to day running of your systems.
Allowing you to get on with what you do best run your business.
Providing fixed cost or add-hoc comprehensive, flexible and responsive service plans, tailored to your requirements.
Our Support Plan includes the following features and benefits:
By making APT-TECH your internal support department, we'll be responsible for the day to day running of your systems.
Allowing you to get on with what you do best run your business.
Providing fixed cost or add-hoc comprehensive, flexible and responsive service plans, tailored to your requirements.
Our Support Plan includes the following features and benefits:
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Help Desk Support
On Site Service Preventative Maintenance Procurement Discounts |
Our Help Desk Support is the first point of contact if you require workstation support.
On a scheduled basis, a system engineer will visit your site to ensure ongoing operational stability of your infrastructure to manage and resolve outstanding issues. Preventative maintenance is important to ensure ongoing operational stability and minimise downtime due to infrastructure-related issues. As part of this service, we provide regular backup checks, server checks, network checks, virus checks and internet status monitoring. We provide advice on the right equipment for your business and have it delivered, installed and configured for you. You are eligible to discounts on our products and services including: IT Solutions - solutions for server, e-mail, internet, wireless and remote access to give your business the competitive edge. Phone Solutions – solutions for phone systems, integration with mobile phones and other business systems. Surveillance Solutions – solutions for video surveillance for local or remote viewing, alter notification, recording and real time monitoring. Building Management Solutions – solutions that provide building automation, access control, real time monitoring, remote access and power energy management. |
